To terminate your Casefleet subscription, visit Account Settings > Subscription and click the "Cancel Subscription" button, located below your current plan information.

A brief, 3-question survey will pop up asking for more information on your reason for canceling. Once the survey is submitted, two buttons will appear on the subscription page, allowing you to proceed with canceling your subscription or to keep Casefleet. Click "Cancel subscription" to confirm your cancelation request.

A member of our support team will assist with your cancellation request and provide confirmation during regular business hours. Alternatively, you can email your cancelation request directly to support@casefleet.com.

Canceled subscriptions are set to expire at the end of the current billing cycle. After this date, the account must be reopened to access your data.

If you have previously canceled your Casefleet subscription, reopening your account is easy.

If you still have access to your account under your final billing cycle, visit Account Settings > Subscription and click the "Resubscribe" button. A confirmation window will appear, indicating the date of your next invoice (start of the next billing cycle), should you choose to continue your subscription. 

To confirm you wish to reopen your account, click "Restart Subscription." Your subscription will reopen and your credit card on file will be charged to continue service on the date indicated. 

If you no longer have access to your account, simply log in and you will be automatically taken to the Subscription page. From here, you can select your plan and enter a payment method to resume access to your account.

For more information on subscriptions and billing, click here.