Your security is one of our highest priorities here at CaseFleet. As a result, we provide some of the most advanced security features available, such as two-factor authentication, encryption at rest, and much more. This guide explains the steps you can take to keep your data secure.

We strongly recommend enabling Two Factor Authentication (2FA) on your account. With 2FA enabled, you will be prompted to enter a short code whenever you login to CaseFleet. This code will be sent to you from a free app on your phone called Google Authenticator. 2FA only takes a few minutes to set but provides a massive security upgrade. Here’s how to get started:

First, install Google Authenticator on your mobile device. You can find the free app at the App Store (for Apple devices) or at Google Play (for Android devices). Instructions can be found here.

Second, visit the 2FA setup page in the User Profile section of CaseFleet, and click “enable.” You will be presented with a QR Code:

Open the Google Authenticator app on your phone, click the “+” button to add a new site, and choose the scan barcode option. Now aim your phone’s camera at the QR code on the screen, and the app will recognize the site. You’ll now have an entry in Google Authenticator for CaseFleet with a number that resets periodically. Wait until a fresh code is generated, then enter this number in the form on CaseFleet.

After you enter the code, you will be walked through several more steps, which are there to ensure you don’t get locked out of CaseFleet if you lose your phone. When you’ve completed these steps, 2FA will be fully enabled. The next time you log into CaseFleet, you’ll see a form like this after you’ve entered your password:

To enter the app, all you need to do is enter the code from Google Authenticator.

Did this answer your question?